Frequently Asked Questions
Get answers to common questions about SakhiSecure features, reporting, and community support.
Top Questions
⏱️ How quickly do you respond to reports?
Emergency cases are prioritized immediately. For general support, we respond within 24–48 hours during business days.
🔒 Is my data secure?
Yes. All reports and messages are encrypted, and your information is kept strictly confidential as per our Privacy Policy.
📱 Can I use SakhiSecure without internet?
Yes, core SOS features work offline by sending SMS alerts, but real-time tracking and analytics need an active connection.
🤝 How can I volunteer?
You can join our volunteer program to conduct workshops, spread awareness, and support events. Sign up here.
📊 Can I track past safety alerts?
Yes, your dashboard stores historical alerts and analytics for better insights into your community’s safety trends.
🆘 What should I do in case of emergency?
Use the 🚨 emergency alert button in the app to notify authorities and trusted contacts immediately.
Still Have Questions?
Use the form below to ask your question directly to our support team.